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Please read our frequently asked questions


We would like to inform you about a couple of interesting facts about our service, the City of Basel and Switzerland.

Service Quality

There may be some other taxi and limousine companies in and around Basel – for sure. But our service is characterised by the following highlights:

  • Fixed prices: book your transfers with confidence. You pay the fixed transfer price displayed on our confirmation e-mail. No surprises! (VAT is included).

  • Family owned company: we are not only employees, we are interested in our own business and to bring our company forward.

  • Languages: We assume that this is one of your main interests. But do not worry, we speak German, English, French and Spanish – although not always fluent, but enough to communicate, to understand and to get you safely to your desired destination.

  • Improvisation: we know sometimes not everything will work fine due to traffic jam, breakdowns, unforeseen changements of your plans etc. Never mind, we are always flexibel and will do our best to find out a new solution for you.

  • All of our drivers are very familiar with Basel, the surrounding area and Switzerland.

Limousine Services
  • We accept most of the major credit cards, Swiss Francs (CHF/Sfr), Euro (€) and US Dollar ($). We also accept Apple Pay and PayPal. You are able to pay directly on board.

  • You have the choice to choose between a normal taxi cab, a bigger 7-seat van or a luxury sedan limousine. All our cars are from Mercedes and well maintained.

  • Prices varies between Taxi or Limousine Service. In any case you pay per car and not per person.

  • Periodically each of our passenger cars have to pass the vehicle inspection to ensure that it conforms to regulations governing (safety, emissions etc.).

  • Due to the legal requirements all of our driver are professional licensed.

EuroAirport Basel Mulhouse Freiburg

There are two borders – the Swiss border and the French/German border. Please let us know on which side you are leaving the airport. We recommend that you take the Swiss border as it is more suitable for the city of Basel and we do not have to make any detours and extra costs.

Meeting point: directly after the Swiss customs' sliding door, we are awaiting you with a sign and your name on it. Welcome to Switzerland!

Various to EuroAirport:

  • Opening hours: from 4 am until midnight.

  • WiFi: there is free WiFi at the EuroAirport.

  • For further questions please visit the website of EuroAirport Basel Mulhouse Freiburg under "Useful information"

Basel SBB Railway Station (Swiss and French)

There are two borders – the Swiss border and the French border, depending where you are coming from.

Meeting point: we recommend that you go to the "SBB Travel Centre" after leaving the train if we have not made any further arrangements. This is located in the Swiss section. As our station is relatively small, you will not have to worry about finding the Travel Centre.

Bags, carry on bags

Depending on the quantity of your bags we are providing you with a bigger limousine i.e. taxi and if you need some special services like child seats etc., please advise on booking.

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